Get Help
Emergency Resources in Massachusetts
Need help fast? Dial 2-1-1 or search online (free, confidential, and multilingual)
Boston residents: visit the city’s Low-Income Resources page for more help.
Housing
NOTE: EMPath’s shelter programs do not accept direct referrals. Families seeking emergency shelter must apply through the state (see first link below).
- Emergency Family Shelter: 866-584-0653
 - MA Executive Office of Housing & Livable Communities : 617-573-1100
 - Individual shelters
 - Full shelter directory from MA Coalition for the Homeless
 - City Life/Vida Urbana Housing Hotline/Línea Directa: 617-934-5006 (English) / 617-397-3773 (español)
 - Metro Housing Boston (rental assistance, housing vouchers, eviction prevention, & more)
 - City of Boston Services for the Homeless
 - Boston Office of Housing Stability
 - Utility Assistance
 
Food
Cash Assistance & Mutual Aid
Unemployment
- MA Department of Unemployment Assistance: 877-626-6800
 
Domestic Violence
- SafeLink hotline: 1-877-785-2020
 - Boston Area Rape Crisis Center: 800-841-8371
 - Boston Medical Center’s Domestic Violence Program: 617-414-5457
 - National Domestic Violence Hotline: 1-800-799-7233 or text START to 88788
 - Jane Doe resources
 
Immigration
Child Care
Transportation
Health Care, Health Insurance, & Mental Health
- Health Care For All HelpLine: 800-272-4232
 - Apply for MassHealth (state health insurance): 800-841-2900
 - Samaritans national suicide Helpline: 877-870-5673 (call or text)
 - Substance Abuse and Mental Health Services Administration’s National Helpline: 1-800-662-4357
 - Trans Lifeline: 877-565-8860
 - The Trevor Project (for LGBQIA+ youth): text START to 678-678 or call 1-866-488-7386
 
Therapy:
Legal Services & Advocacy Guides
- Greater Boston Legal Services
 - MA Legal Resource Finder
 - DTA Ombuds Office: 617-348-5354 (for complaints and concerns)
 - MLRI Advocacy Guides: handbooks and tactical training manuals on laws, programs, and policies affecting low-income individuals and families in MA (SNAP, TAFDC, homeless shelters, unemployment insurance, etc.)
 - Ombudsman’s Student Loan Assistance Unit
 - Student loan assistance from NCLC
 
LGBTQIA+ Resources
- Trans Lifeline: 877-565-8860
 - The Trevor Project (for LGBQIA+ youth): text START to 678-678 or call 1-866-488-7386
 - National Queer & Trans Therapists of Color Network
 - Resources from Trans Lifeline (trans verified, trans led, and BIPOC led or centered resources)